All in-store returns must be made within 14 days of purchase, in the condition which they were received, with original tags & receipt for store credit only. No refunds will be given after 15 days.
Made to order items, swimwear, intimates, special orders, and sale items are FINAL SALE and cannot be exchanged or returned.
All online returns must be pre-approved by KIN & done within 7 days of receiving the package and the responsibility for shipping a return is on the buyer. Items must be returned in the condition which they were received.
In order to process an online return, please email for authorization.
Exchanges are only processed upon receipt of returned merchandise and are based on stock availability.